Last updated: 05/02/2026

This Privacy Policy describes how Eldyor (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://eldyor.com/

1. Contacting Us After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@eldyor.com or by mail using the details provided below:

Amritaya Buildtech

B-15, Rangoli Plaza, 

Narayan Vatika, Dhawas, Panchyawala,

Jaipur-302034, Rajasthan, India

2. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases

Device Information:

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information:

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, UPI IDs, or email addresses), email address, and phone number.
• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: Collected from you.
  

3. Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill your contracts with us, as described above. For example:

• Platform: We use Shopify to power our online store. You can read more about how they use your Personal Information here: https://www.shopify.com/in/legal/privacy
• Payment Gateways: We use secure payment gateways (such as Razorpay) to process payments. We do not store your complete credit card details or bank information on our servers.
• Logistics: We share your name, address, and phone number with our shipping partners (such as DTDC / Delhivery / BlueDart) solely for the purpose of delivering your order.
• Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

Note: Include this section if you plan to run Google Ads or Facebook Ads.

• We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
• We use Google Analytics to help us understand how our customers use the Site.
• You can opt out of targeted advertising by visiting:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
  

5. Minors The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

6. Changes We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.