At https://www.eldyor.com, we understand that buying fragrances online requires trust. The fear of counterfeit products is real, especially in the luxury perfume market.

We want to be absolutely clear: We define our reputation by the authenticity of our goods. We have a zero-tolerance policy toward counterfeit, fake, or "first copy" goods.

1. Our Sourcing Promise

To ensure 100% authenticity, we strictly adhere to a verified supply chain model. We do not source from gray markets or unauthorized third-party marketplaces.

• Direct Sourcing: We source our inventory directly from the Brands or their Authorized Official Importers in India.
• Brand Authorization: We can provide proof of authorization or purchase invoices from authorized distributors upon request.

2. How to Verify Your Purchase

We empower our customers to verify their products independently. Every unit you receive from us comes with:

• Batch Codes: All perfumes have a batch code printed on the bottom of the bottle and the box. You can verify these codes on third-party websites (like CheckFresh or CheckCosmetic) to confirm the manufacturing date and authenticity.
• Importer Label: In accordance with Indian Legal Metrology laws, our products carry the official label of the authorized Indian importer, detailing the MRP, Import Date, and Country of Origin.
• Original Packaging: Products are shipped in their original retail packaging, including cellophane wrapping (where applicable by the brand).

3. GST Invoicing

Legitimacy begins with legal compliance.

• Every purchase made on https://www.eldyor.com is accompanied by a valid GST Invoice.
• This invoice serves as your proof of purchase and guarantee of a tax-paid, legitimate product sourced through official channels.

4. Our 200% Money-Back Guarantee

We stand behind every bottle we sell.

• If you believe you have received a product that is not authentic, we offer a hassle-free investigation and refund process.
• Upon verification that a product sold by us is counterfeit (a scenario we work tirelessly to prevent), we will provide a full refund plus an apology compensation.
• Note: This claim must be supported by evidence, such as the product being returned to us for lab testing or batch verification.

5. Storage and Quality Control

Perfumes are sensitive to heat and light. Authenticity also means quality preservation.

• Our inventory is stored in a temperature-controlled warehouse to prevent oxidation or scent alteration.
• We conduct regular stock rotation to ensure you do not receive expired or "stale" fragrances.

Contact Us for Authenticity Queries

If you have any doubts regarding a product or wish to check the batch code before purchasing, our support team is available to assist you.

• Legal Entity Name: Amritaya Buildtech
• Physical Address: B-15, Rangoli Plaza, Narayan Vatika, Dhawas, Panchyawala, Jaipur-302034, Rajasthan, India
• Phone: +91 88901 11647
• Email: support@eldyor.com